FAQs
Good questions. Clear answers.
The practical details that help your event run smoothly.
Before you book
Everything you need to get started.
Still wondering about your venue or event? Send the details and Erica will answer personally.
What is included with a package? +
Every current package includes unlimited digital photos, instant sharing when connectivity allows, props, an attendant, a backdrop, a private gallery, setup and teardown, plus the listed number of Light Brite panels.
How much space and power do you need? +
Please plan for a level 10×10-foot area and a dedicated standard 120V outlet within 25 feet. If your venue has tighter requirements, mention them with your inquiry so we can confirm the setup.
Can the booth be set up outdoors? +
Outdoor setups depend on weather, level ground, safe electrical access and adequate overhead protection. Final approval is based on the venue and forecast.
What if the venue Wi-Fi is weak? +
The booth can continue capturing photos. Texting, emailing and other sharing may be delayed until a connection is available.
How long is the gallery available? +
Private galleries are available for 90 days. Clients are responsible for downloading the files they want to keep before the link expires.
How do I reserve my date? +
After availability and the final price are confirmed, a signed agreement and 50% non-refundable retainer reserve the date. The remaining balance is due 14 days before the event.
What areas do you serve? +
Light Brite primarily serves locations within about 25 miles of Escondido, California 92029. Other locations may be possible with an additional travel quote.
How do school galleries work? +
The designated school administrator receives the password-protected gallery first for review. The school manages participant permissions and decides what may be distributed.
Can promotions be combined? +
No. Promotions, school rates and other special offers cannot be stacked. Eligibility and event restrictions are confirmed before booking.
Ready when you are
Let’s make your event shine.
Share your date and event details. Erica will confirm availability and help you choose the right fit.